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Track Your Order

Track Your Order

We know how essential it is to stay informed about your order's progress. We provide simple steps to help you track your order from the moment it's placed until it arrives.

How to Track Your Order:

  1. Order Confirmation: After placing an order, you’ll receive a confirmation email with your order number.
  2. Shipping Confirmation: Once shipped, a confirmation email will include your tracking number and link.
  3. Track Your Order: Use the link in the shipping confirmation email or visit the courier's website with your tracking number for updates.

Tracking on Our Website:

  1. Visit: Go to www.lilyvenus.com.
  2. Navigate: Click on "Track Your Order" in the footer or main menu.
  3. Enter Details: Input your order number and purchase email.
  4. View Status: Click “Track” to see the latest updates.

FAQs:

  • No Order Confirmation Email? Check spam/junk folders, then contact us at support@lilyvenus.com.
  • Tracking Number Issues? It may take up to 24 hours to update. If not resolved, contact support.
  • Order Status Unchanged? Reach out to us for further investigation.

Contact Us:

We’re here to ensure a seamless shopping experience.